Posts Tagged dissatisfied customers

Employee Communication: The Secret to Business Success

Employee productivity suffers, along with a range of other business performance indicators.

Business Impact of Poor Communication

Have you stopped to think about how much unsatisfactory communication practices are costing your business? Some of these costs include:

increased employee turnover
increased absenteeism
dissatisfied customers from poor customer service
higher product defect rates
lack of focus on business objectives
stifled innovation

How many of these costs can you recognize in your business? You can turn the situation around. Employees will put in that extra “discretionary effort... Continue reading >>

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